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SOURCE: Daniel Drew
A new training program has been put together for the personal loan employees of USA Payday Forever. This is the second step towards their social media campaign.
(PRWEB) April 30, 2012
Today, USA Payday Forever announced that they have put together a brand new training program for their personal loan service employees. These employees are the ones that are responsible for customer service for their online cash advance services. These customer service representatives aid personal loan consumers with online issues on the website, as well as give them general financial advice.
The new personal loan employee training program is designed to take these customer service representatives to the next level. Not only will they do technical support for cash advance customers, but they will also give customers specific personal finance support. The goal is build lasting relationships with the personal loan customers to the point that they feel like they are receiving great value from the payday loan services.
Relationships will foster with the cash advance customers through various personable actions from USA Payday Forever’s customer service representatives. They will go beyond educating people about how to use the cash advance services properly, as well as take care of their own personal finance issues. They will personally train these consumers to teach them how to best take care of their finances, instead of just giving them general advice.
Once the payday loan customer service representatives are fully trained in this new program, then USA Payday Forever plans to carry out their new online social media campaign. This new social media campaign was started as an idea that both USA Payday Forever and their unnamed personal finance partner company. The came up with the idea for this payday loan social media campaign because of feedback they had been hearing from their customers.
According to USA Payday forever, personal finance customers had been giving feedback to USA Payday Forever concerning their payday loan services. They had mentioned that they were not satisfied the level of service they had been receiving. They didn’t think that USA Payday Forever was doing enough to help them with their personal finance issues, but rather they were stuck in perpetual debt.
USA Payday Forever has taken these complaints seriously by working on the personal finance social media campaign. This includes the brand new training program for customer service representatives. They simply want to do all they can to help people.
About USA Payday Forever – USA Payday Forever is an online company that helps consumers to find and obtain personal finance solutions. For more information about USA Payday Forever, please visit their website at http://www.usapaydayforever.com.
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