Closed Captioning Concerns, Complaints - FOX Carolina 21

Closed Captioning Concerns, Complaints

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For concerns about closed captioning on FOX Carolina please contact our hot line at 864-288-2100 or by email at captioning.hotline@foxcarolina.com. You may also fax your concern to 864-297-0728. FOX Carolina will make every effort to respond or otherwise resolve your inquiry within 24 hours, or one business day.

Written closed captioning complaints should be directed to one of the following methods of communication:

Before sending a formal written complaint, we recommend you first contact our captioning hot line at 864-288-2100. We may be able to resolve your problem immediately without the need for a formal complaint. In any event, we will respond to your complaint within 30 days.

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