Asheville launches pay-by-phone parking - FOX Carolina 21

Asheville launches pay-by-phone parking

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A sample instruction sticker on display for the pay-by-phone parking spaces. (City of Asheville) A sample instruction sticker on display for the pay-by-phone parking spaces. (City of Asheville)
ASHEVILLE, NC (FOX Carolina) -

Don't have change? A new parking program in Asheville will allow on-street parkers to pay by using their cell phones.

Starting Thursday, 104 metered spaces of downtown Asheville parking will have new signs up for the parking spots allowing drivers to pay via their phones. The spaces are along Hiawassee, Haywood, Battery Park and Wall streets.

The metered spots will still accept coins, but the signage will explain how drivers can set up an account and pay for up to two hours of parking using their credit or debit card over the phone.

All of the spaces have a two-hour limit and the test phase will last until November.

"We are excited to offer this service to our residents and visitors as a way to make parking in downtown Asheville more accessible and user-friendly," said Ken Putnam, Asheville's Transportation Director. "The Parking Division continually looks for ways to improve the customer's experience."

Once customers set up accounts, they can pay the meters on their phone by entering a zone and meter number. Customers can also request a text message reminding them when the meter is about to expire.

The pay-by-phone service charges customers an extra 25-cent service fee per transaction. Customers are reminded of the additional fee before completing their transaction.

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