Better Business Bureau breaks down rip offs on social media plat - FOX Carolina 21

Better Business Bureau breaks down rip offs on social media platforms

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Instragram is a social media platform so many of us love. But this social platform may be housing more than just pretty pictures.
One Upstate woman said she's out money from a company offering a promotion code she saw on Instagram. Cristina Claggett said the code didn't work and she's yet to get her order. The Better Business Bureau said there are several Instagram accounts trying to get away with more than just a " like" from users like you.

"Ever since Facebook acquired Instagram now they're integrated. So if you purchase an ad on one, you purchase an ad on both. Really scammers are getting a bigger bang for their buck," Beaty said. 

Courtney Beaty from the BBB in Greenville said she's seen several types of rip-offs on this popular app. 

"You can buy followers on Instagram, so that's not a good thing to judge seeing when the content was posted or how stimulating the content really is that doesn't help you either. Make sure you figure out what the company name is and then do a little bit of research. Really check them out before you spend your money," Beaty said. 

One Upstate woman, Claggett said she paid for sunglasses from an ad on Instagram in May but she thinks the site is shady. "The only time I have received an email from them is when I reached out for a refund and I have not received one. Or I was not offered one," Beaty said. 

I reached out to the company and got a email response said:  "The product was stuck in customs for several weeks! This resulted in a holdup of orders. They have finally been released and we are shipping out the orders.  All problems are being rectified and refunds given if requested. We have emailed our customers."

Claggett said her case has yet to be resolved.  The Better Business Bureau  stresses the importance of using simple social media tools to your advantage.  "I would also search the hashtags, if you are dealing with fraudulent company there'll be a lot underneath it. If they're not engaging with customers that should be a red flag," Beaty said. 

The Better Business Bureau said "flipping money" scams are very popular in the Upstate. "People see the flipping money scams are huge in the Upstate right now, and they'll see reporting to be a part of Western Union and saying ill have access, so you give me $10 I'll give you $100."

The Better Business Bureau said it's important you browse before you buy. 
"The scams on Instagram are not just a retail, they have tons of scams on all different social media so you just need to make sure that you are doing your research before you give your money to anyone," Beaty said. 

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