Duke Energy to rebuild sections of system following Hurricane Ma - FOX Carolina 21

Duke Energy to rebuild sections of system following Hurricane Matthew damage

Posted: Updated:
(Source: FOX Carolina) (Source: FOX Carolina)
CHARLOTTE, NC (FOX Carolina) -

Duke Energy will need to rebuild sections of its system due to the damage from Hurricane Matthew.

More than 600,000 outages were reported in the Carolinas and the damage that the storm produced exceeded projections. A Duke Energy spokesperson said the damage was similar to that of Hurricane Hugo and Floyd.

Due to the heavy destruction, some Duke Energy service areas will need to be rebuilt. Specific times of restoration will be posted to the Duke Energy website later on Sunday.

“It’s very hazardous out there, and conditions aren’t going to improve quickly,” said Bobby Simpson, Duke Energy’s storm director. “We are asking folks to be safe and be patient. The sun may be out today, but it doesn’t mean everything is ok. We’re looking at a long, difficult road to recovery.”

Customers can report outages and electrical emergencies, such as downed lines and poles, by calling Duke Energy's automated outage-reporting system for their specific service area:

Duke Energy Carolinas – 800.769.3766

Duke Energy Progress – 800.419.6356

Customers can also text OUT to 57801 to report an outage from their mobile phone.

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