Widespread cell phone, internet outages caused by fiber line cut - FOX Carolina 21

Widespread cell phone, internet outages caused by fiber line cut

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Earlier outage issues with Verizon Wireless. (Source: DownDetector.com) Earlier outage issues with Verizon Wireless. (Source: DownDetector.com)
(WECT) -

Were you having trouble connecting to the internet or making phone calls on Monday? 

It appears that several phone and internet companies were having widespread outage issues.

Spectrum officials said a backbone fiber line was cut in Wilmington and over a dozen crews worked to repair the line. A spokesperson for the telecommunications company said in a statement that service had been restored as of 5 p.m.

Verizon also had network issues and a spokesperson released the following statement:

A connectivity issue caused a service interruption for some of our customers in Wilmington, Jacksonville and New Bern, NC earlier today. Our engineers worked with our vendor partner to resolve the issue and service was restored by approximately 3:30 pm Eastern this afternoon.

Some Sprint customers were also affected by the outage, which officials attributed to an issue with a local exchange provider. Sprint said service was restored around 3:30 p.m.

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