All computers disabled at all Spartanburg Co. Public Libraries f - FOX Carolina 21

All computers disabled at all Spartanburg Co. Public Libraries following Ransomware attack

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Ransomeware attack. (Source: AP Images) Ransomeware attack. (Source: AP Images)
SPARTANBURG, SC (FOX Carolina) -

Officials at Spartanburg County Public Libraries after said they are working to unlock their computers after a Ransomware attack.

Spartanburg County Public Libraries posted to Facebook on Tuesday saying all computers and wireless access are temporarily disabled following the attack.

Here is the full post:

"All Spartanburg County Public Libraries have been impacted by Ransomware. Computers and wireless access are temporarily disabled. Checkouts are unavailable. Updates will be posted on SCPL's Facebook page or call 864-596-3507. Thank you."

"I have seen more people sitting around reading, more than usual,” said Library Regular Talia Fleming. “Its usually just me and a few other people looking around at books."

Fleming goes to the library every day, grabs a book off the shelf, sits next to the window and finishes the whole thing before she leaves. She said the mood shifted after this week’s attack.

While the library ransomware attack doesn't impact her, it has impacted others, especially those trying to use the internet.

"I actually have a really big calculus test tomorrow and we have a lot of online homework but I can't access it because the Wi-Fi is down," said Student Soline McGee.

McGee said she was there Tuesday trying to do her homework, but had the same problem. Librarians said they shut their entire system down Monday afternoon after a ransomware box popped up on a screen, it's been down ever since.

"It's not one of those things that you can immediately assess damage and you can't assess the scope,” said County Librarian Todd Stephens. “So we have a team here at the library that's working on this."

Plus, a cyber-attack specialist. Stephens said all computers and networks are still down and for the first 48 hours nobody could check out anything.

However, on day three, he said they went old school so the public can at least check two out items at a time.

"It'll be paper and pencil,” Stephens said. “It will be handwritten with the number for the library card and handwriting the item record number."

Stephens said the servers are being quarantined, half of them encrypted with the virus. As the public learns more, they have some concerns.

"The library obviously has all of our information like where we live and our address, so I worry about that," said Eric Ruppe.

Others wonder if the library will be paying the ransom, they said they are worried because it's their taxpayer dollars. The library assures me they are hopeful they can recover all information and they are not planning to pay anything.

Library officials said they are hopeful to have more services up and running Thursday afternoon. They want to remind the public that they are still operating, computer systems are just down and the checkout limit is two items. You also have to have your library card on you to check anything out.

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