Closed Captioning

Closed Captioning Concerns, Complaints

Do you have questions or issues related to Closed Captioning on WHNS-FOX Carolina? Here’s who to contact:

For immediate Closed Captioning Concerns, please contact our captioning hotline:

Phone: 864-288-2100 Ext. 101

Fax: 864-297-0728


We will make every effort to respond or otherwise resolve your inquiry within 24 hours or one business day.

Written Closed Captioning Complaints should be directed to the following:

Michael Graves

Director of Engineering


21 Interstate Court, Greenville, SC 29615

Phone: 864-213-2135

Fax: 864-297-0728


With your written complaint please include any contact information, such as address, telephone number and email address, the name of the program, date, time and nature of the captioning issue.

Before sending a formal written complaint, we recommend that you first contact our captioning hotline. We may be able to resolve your problem immediately without the need for a formal complaint. In any event, we will respond to your complaint within 30 days.